Jesse

Hemphill

Director of Hotel Operations

Corporate Responsibility

Jesse Hemphill is a hospitality veteran and operations expert who holds more than two decades of experience in the industry and joined Commonwealth Lodging in October of 2016. His current role is to oversee multiple properties within the company portfolio, assist in new development projects, hire and train senior management staff, and implements brand processes and procedures to ensure profitability while creating exceptional guest experiences. Amongst these properties is the Norfolk Waterside Marriott, a 407 room Hotel and 68,000 square foot conference center which Mr. Hemphill oversaw Commonwealth’s $30m renovation to elevate the property to a market leader in the Hampton Roads area.

Mr. Hemphill began his career with IHG hotels and has since proven leadership expertise in hospitality operations, sales, and staff development with Choice, Starwood, and Marriott International. Through his years of hotel service his experience has made him a valuable asset demonstrated through multiple accolades from the brand and franchisee honors. His properties have continually reached distinguished rankings in guest service and financial aptitude.

A Virginia native, Mr. Hemphill attended Old Dominion University with a concentration in Business Administration. Enthusiastic to contribute to the industry, he has held multiple positions in professional organizations and currently serves on the Board of Directors for the Downtown Norfolk Council and the local chapter of the VRLTA.

Experience

Education

Accomplishments

What Matters

What’s the most rewarding part of helping a client operate a property?

Operations is an everchanging and challenging environment. Being able to navigate through those challenges and be able to provide superior results is the greatest reward.

How do you approach a deal differently than others in the market?

Taking the time to evaluate the property for it’s individual characteristics. Blanket assumptions and general practices can be costly to the owner. Every property is unique.

What makes Commonwealth Commercial different from other firms?

I found that all employees have a voice and their feedback makes a difference in the company’s growth.

What do you enjoy most about working at Commonwealth?

The team I am privileged to work with is top talent and the synergies between the different disciplines is refreshing which makes the environment enjoyable.

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